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Q: When Will My Order Be Shipped?

A: We will ship your order as fast as we possibly can. When your order ships, we will send you an email letting you know that it is in transit.

After your order has been placed, we process the order in our office in Queensland, Australia. Then send the information to our warehousing team.

They perform an in house quality check before packaging your order and getting it ready to be shipped then we will assign a unique tracking number for your order.

These processes may take some time depending on staffing limitations set by COVID-19 and other logistical warehouse procedures.

for further information in regards to shipping time estimates can be located here within our shipping information page for any other queries please contact one of our team members via

Thank you kindly for your patience.

Q: An Item I Ordered Broke Or Arrived Defected What Do I Do?

A: We stand by the quality of our products and we perform quality assurance tests before shipping them to our valued customers. However we do as much as we can but cannot ensure a safe delivery. If your item broke or arrived with an issue, please Contact us within 30 days and we will do our best to make it right by you. For further information in regards to refunds please visit our refund policy or contact us via

Where Does The Company Operate From?

A: We ship and process all of our orders from our warehouse based in Queensland, Australia.

Our main office are located in Queensland, Australia

Q: Is Delivery Free?

A: Yes, for a limited time we are not charging a delivery fee for domestic customer within Australia.

Q: Is this device harmful to my dog?

A: No this device is not harmful to your dog it is inaudible to human ears so the device can be used safely, unlike a shock collar this only emits a sound when the dog barks to distract them.

Q: How does it work?

A: The device emits a high frequency sound when your dog barks & then turns off when your dog is not barking, there are 3 different settings depending on the severity and size of your dog we suggest switching between the different frequencies after a few weeks so your dog doesn't get use to the one frequency.

Q: How long does it take for my dog to stop barking?

A: Most of the time your dog will stop barking instantly, however it is not unusual for your dog to take a few days to adjust to the sound.

Q: Is The Device Waterproof


Yes, our device has a IPX4 rating meaning it is waterproof 

IPX4: Is resistant to water splashes from any direction.

Australian Owned & Operated!

Happily Australian Owned!

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We Are Confident You'll Love The NoMoreBark - Dog Silencer®